FAQ

Do your products have allergy sensitive ingredients?

Sensitivities vary, therefore we provide a list of ingredients for each product on its corresponding webpage. Always check with your allergist or a healthcare professional before use!

Good news for those with nut allergies! As of 2015, our products no longer contain Amygdalus Dulcis (Sweet Almond) Oil. (Please check back of labels before use.) Shea is not a true tree nut and appears to be safe for nut allergies. Of course, always check with your allergist before using any of our products that include shea. Coconut, technically a drupe fruit, is a member of the palm family, which is not related to tree nuts or peanuts.

For those with corn allergies, the following products do not contain ingredients derived from corn:
• Pure Olive Oil Bar Soap • Olive & Lavender Bar Soap • All Coconut Milk Soaps • All Organic Lip Balms • Sport Lip Balm SPF 30 • All Liquid Rock Roll On Deodorants

Please note, final products are not tested for trace amounts of nuts or corn.

You can also reference the following by clicking on the links below:
GLUTEN FREE INGREDIENTS PRODUCTS  PARABEN FREE PRODUCTS  PHTHALATE FREE PRODUCTS  SLS FREE PRODUCTS  VEGAN PRODUCTS  NO ARTIFICIAL FLAVOR PRODUCTS  NO ARTIFICIAL FRAGRANCE PRODUCTS  GMO FREE PRODCUTS

I am a vegan, can I use your products?

Our products are mostly vegan.  We do, however, have a few products that contain beeswax or honey which include:
ALL ORGANIC LIP BALMS  SPORT HOT SPOTS SUNSCREEN STICK  HONEY CALENDULA MOISTURIZING BODY LOTION  •  SPORT LIP BALM  SPORT TREATMINT LIP BALM  KISS MY FACE ORGANICS™ FACE & BODY SUNSCREEN  KISS MY FACE ORGANICS™ KIDS DEFENSE SUNSCREEN

Additionally our Goat Milk collection is not vegan as it contains goat milk.

Are your products gluten free?

Yes, our products are gluten free.

Is Kiss My Face sunscreen reef safe?

We believe the world’s reefs’ biggest problem is global warming. That said, we make a full-line of mineral sunscreens, which is the sunscreen that generally carries the “reef safe” communication.

Do you test on animals?

No, we have been making cruelty-free products for over 35 years.

What is the olive oil soap making process?

The process of making our soap is the tried and true, traditional way of making soap. First the saponification of Olive Oil, Sodium Hydroxide is added to Olive Oil. This causes a chemical reaction that separates the oil into glycerin and soap. There is no sodium hydroxide left and voila- a bar of soap.

What is the natural fragrance?

Natural fragrances are scents that can be made from essential oils extracted from plants or flowers or individual components extracted from natural sources. Our natural fragrances meet the IFRA definition for natural.

What is the type of glycerin used?

We use vegetable glycerin in all of our products.

Do your products contain nanoparticles?

The common definition of a nanoparticle is a particle that measures less than 100 nanometers. Human pores are approximately 50 nanometers in diameter. So there have been concerns that smaller nanoparticles could pass through pores and into a human body and bloodstream. To date, as best we are aware, there are no scientific studies that have validated this concern. But since we can formulate very good sunscreens without nanoparticles, and some of our customers have been concerned about nano minerals, we make all of our sun care formulations with non-nano minerals.

There are two minerals commonly used to provide mineral sunscreen protection. Zinc oxide and titanium dioxide. Particles of titanium dioxide are highly uniform and relatively straightforward to measure. Particles of zinc oxide are highly irregularly shaped.

Kiss My Face uses titanium dioxide and uncoated, non-nano zinc oxide in our products and obtains certifications from our mineral vendor that all titanium dioxide we use is larger than 100 nm. Since titanium dioxide is highly uniform, and it appears, more easy to produce to tight tolerances, we are satisfied that this insures that we use non-nano titanium dioxide.

Zinc oxide is more difficult to produce non-nano. From time-to-time we test our mineral vendor’s zinc oxide for particle size. Our intent is to insure our zinc oxide meets the stricter Australian definition of non-nano, with over 90% of particles above 100 nm. In recent testing Kiss My Face zinc oxide met that standard.

Additionally, outside experts have advised us that mineral particles have a strong tendency to agglomerate together in the sun care solution during production, producing even larger particle sizes in the final sun care product. Kiss My Face is confident that our standards meet and exceed the standards used in our industry around the world.

Do your products contain phthalates?

No, our products DO NOT contain phthalates.

Do your products contain parabens?

No, our products DO NOT contain parabens.

What does broad spectrum mean?

Broad spectrum means that the active ingredients in a sunscreen protect against both UVA and UVB rays when used properly. The FDA requires testing that measures Critical Wavelength to prove this protection.

How can I tell if product is expired?

On the product you will see numbers. For Sunscreens-this is the expiration date. For all other products this number is date of production. For Fluoride Toothpaste & Potent & Pure products, expiration is 2 years from this date. For all other products, expiration date is 3 years from this day.

How do I get the pump to open and pop up?

Tighten the cap under the pump, press down on the pump top and turn counter clockwise to release.

 

Do you offer coupons or samples?

Make sure you follow us on FACEBOOK or sign up for our newsletter below to know when coupons are available or product giveaways.

Do you provide product as donations?

We do, however, we provide product for local charities. Please email us at CUSTOMERCARE@KISSMYFACE.COM

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